Terms and Conditions
Return and Exchange Policy
(Returns or exchanges are not accepted if the customer selects the wrong size or color. Please ensure to check the size chart before completing the order.)
Returns or exchanges are only accepted in the following cases:
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If the dress is different from the images and videos displayed on the website and Instagram.
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In the case of sending a wrong dress or size that was not requested by the customer.
(Note: The dress must be in its original condition, and it should be shipped within two days.)
- If the dress delivery is delayed beyond the specified date on the website (excluding delays by shipping companies).
Note:
After delivering the shipment to the shipping company, we are not responsible for its loss, damage, or delivery delays.
سياسة الإستبدال والإسترجاع